9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

9/11 Memorial & Museum

9/11 Museum Tickets | Discover Unique Artifacts & Untold Stories

Select Your Experience

Choose from multiple tickets, tours and combo options by verified operators
9/11 Museum & Memorial Admission Ticket

9/11 Museum & Memorial Admission Ticket

$30
Free Cancellation
Instant Confirmation
Mobile Ticket
Flexible Duration
Audio Guide
  • The events that took place in New York City on September 11, 2001, have had a profound impact on world history.
  • To this day, survivors and the citizens in New York City are haunted by the memories of the event.
  • The best way to see and understand how deeply the city and the United States have been affected by the events of 9/11 is to visit the 9/11 Memorial Museum.
  • With this ticket, enjoy contactless entry to the museum and get a glimpse into the events that took place within the World Trade Center and the Pentagon, and the fateful moments on Flight 93.
  • Find out the back story that led to these tragic events, and how ultimately, history was altered.
  • Explore the many artifacts from the devastating attack on the World Trade Centers.
  • Discover the personal stories of resilience and honor the memory of those who lost their lives.
  • Pay your respects at the twin reflecting pools that feature the largest manmade waterfalls in North America; the names of every person who died in the attacks are inscribed into bronze panels here.
  • Take inspiration from the amazing Survivor Tree which survived the terrorist attack and serves as a living reminder of hope and survival.
  • Note: Because of the high cost of maintenance, enhanced cleaning, and disinfecting procedures, the National September 11 Memorial & Museum has found it necessary to add a health and safety fee of $2, which will be applicable starting January 14, 2023.
  • 9/11 Memorial Museum timed entrance ticket
  • Access to the Museum’s current exhibitions
  • Access to the National September 11 Memorial, ‘Survivor Tree,’ and Memorial Glades
  • 9/11 Memorial and Museum $2 service charge
  • Free WiFi
  • Downloadable audio guide app
  • State-of-the-art air purification system that regulates the air quality
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
9/11 Ground Zero Guided Tour with Skip the Line Tickets

9/11 Ground Zero Guided Tour with Skip the Line Tickets

$79
Free Cancellation
Instant Confirmation
Mobile Ticket
1 hr. 30 min.
Guided Tour
  • A visit to Ground Zero is both emotional and inspiring as you listen to stories of heroism on the ground and the spirit of rebirth after 9/11.
  • This walking tour will be led by a New Yorker with a personal connection to the events that unfolded on September 11th, 2001.
  • You begin at St. Paul’s Chapel, one of the oldest churches in NYC (it dates back to 1766).
  • Discover how the church served the community during 9/11 and how it survived the debris from the crashes that took place a mere block away.
  • Follow your guide to the 9/11 Memorial and learn about the symbolic places in the memorial plaza, including the Survivor Tree - a symbol of resilience, and Reflecting Absence, the largest man-made waterfalls on the continent.
  • After this, your guide will prepare you for your visit to the 9/11 Museum.
  • Your visit to the museum is self-guided, and you get a skip-the-line ticket.
  • Inside, the museum displays artifacts and showcases first-person stories relating to 9/11.
  • It is recommended that you spend a couple of hours in the museum, but you’re welcome to stay for as long as it’s open.
  • Children enjoy reduced ticket pricing (carry a valid photo ID).
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street

Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street

$59
Free Cancellation
Instant Confirmation
Mobile Ticket
5 hr.
Audio Guide
  • This 3-in-1 experience ticket is a historical must for those wanting to tap into New York's beautiful and sometimes heartbreaking past.
  • You'll be visiting three of NYC's most popular historical landmarks: Statue of Liberty, 9/11 Memorial & Wall Street.
  • Start with the world-famous Wall Street, the renowned financial district of New York, and learn about the historical events that took place here.
  • The 9/11 Memorial is a mere stone's throw away: you'll be heading to this attraction next! Pay your respects to the fallen victims here as you read the names of victims etched into the reflecting pools.
  • Catch a ferry to Liberty Island with priority boarding: on your way, your guide will fill you in on the history of the island and Lady Liberty herself.
  • Once you deboard, plug in your audio guides, walk to the pedestal of the statue, and gaze out into the horizon, with sights of lower Manhattan, Ellis Island, and Staten Island in front of you.
  • This ticket also includes access to the Liberty Island Museum, so stick around if you please, and peruse through this universal symbol of liberty and democracy!
  • Expert English-speaking tour guide
  • Wall Street walking tour
  • 9/11 Memorial tour
  • Access to Statue of Liberty Museum & Ellis Island Museum
  • Self-guided audio tour of Statue of Liberty & Ellis Island
  • Hand-held audio guide (in 9 languages)
  • Priority reserved access at the Battery Park ferry line
  • Infants aged 3yrs and below go free. Children aged 4-12yrs enjoy reduced ticket pricing (carry a valid photo ID).
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Visiting the 9/11 Memorial Museum

The 9/11 Memorial Museum commemorates the events of September 11, 2001 - the lives lost, and the stories of its survivors and first responders. It is a reminder of stories of compassion, leadership, and change for New Yorkers, and the world. The 9/11 Museum is the only one of its kind that exists as a reminder of a tragedy. Discover a unique experience and connect with the victims and survivors with 9/11 Museum tickets.

Why Visit the 9/11 Memorial Museum?

9/11 Memorial Museum

Your 9/11 Memorial Museum Ticket Options Explained

9/11 Memorial Museum

Entry Tickets

Budget Tickets

Get timed entry to the 9/11 Museum with this ticket, along with access to all of the current exhibitions including the historical artifacts, and memorials, the National September 11 Memorial, Survivor Tree, Memorial Glades, free wifi, and a downloadable audio-guide app, for a self-guided tour. 

Direct Entry 9/11 Memorial Tickets

9/11 Memorial Museum

Skip-the-Line Access Tickets

Priority Access

The 9/11 Memorial Museum receives massive footfall throughout the year, especially during September. Choose these tickets to skip past long lines for priority access to the Museum and Memorial. The quick access allows you to spend more time exploring the artifacts and testimonies in the museum. You can also avail an audio guide to explore the museum on your own. 

9/11 Ground Zero Tour with Skip-the-Line Access Tickets

9/11 Memorial Museum

Guided Tours

Engaging Experience

With tickets to a guided tour, not only do you get priority entrance access but you also get a complete lowdown on the museum’s history. Discover untold stories and explore the different highlights of the 9/11 Museum with an expert guide. This ticket also includes a 60-min guided tour of the 9/11 Ground Zero. 

9/11 Ground Zero Guided Tour with Skip-the-Line Access Tickets

9/11 Memorial Museum

Combo Tickets

Multiple Attractions

Get a guided tour of New York city’s greatest landmarks - The Statue of Liberty, the 9/11 Memorial & Wall Street. Starting on Wall Street, explore the history of the location, then visit the 9/11 Memorial Museum for a guided tour. Catch the ferry to Liberty Island, and marvel at the beauty of the Statue of Liberty, and its history at the Liberty Island Museum. 

Combo Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street

What 9/11 Memorial Museum Ticket Should You Choose? 

If you’re having trouble finding the 9/11 Museum ticket experience that works best for you, here’s a quick guide to help you choose:

If you’re on a budget

If you’re looking to visit the 9/11 Museum on a budget, you can opt for the entry tickets, allowing you timed entry to all the exhibitions, and landmarks within the Museum. You can also book your tickets online to avail great deals and discounts.

If you’re in a hurry

The best way to make the most of this experience is to book skip-the-line tickets, allowing you to bypass the long ticket lines, and get priority access.

If you want a guided tour

If you’re looking for a more engaging experience at the 9/11 Museum, you can book guided tour tickets that include guided access to all the highlights in the museum and also the 9/11 Ground Zero. 

If you want to cover other attractions as well

For an exploration of New York’s most popular landmarks along with the 9/11 Museum, you can choose combo tickets that give you priority access along with guided tours to Wall Street, the 9/11 Memorial Museum, and the Statue of Liberty. 

9/11 Memorial Museum Highlights

last column 9/11 museum

The Last Column

Located in: 9/11 Museum

Standing in the center of the Memorial Hall, the Last Column marks the valiant efforts of the fire department Squad - 41 in their rescue efforts at Ground Zero and memorializes the lives of the six men of the squad, lost in the attack.

9/11 museum

Survivor's Stairs

Located in: 9/11 Museum

These stairs are the last remaining above-ground level structure that served as a route of escape for hundreds of evacuees after the attacks. Today, it symbolizes hope for the survivors and anyone else that visits the museum.

slurry wall 9/11 museum

Slurry Wall

Located in: 9/11 Museum

A Slurry Wall surrounding the World Trade Centers acted as a barrier that used to hold back the waters of the Hudson River. This allowed for the construction of the Twin towers, which were one of the largest buildings in the world. Today, the Slurry Wall only exists as a remnant of their history.

9/11 museum

Survivor Tree

Located in: 9/11 Memorial

A Callery Pear Tree, although deeply damaged, had miraculously survived the attacks of 9/11. It was carefully removed from the rubble and placed in the care of the Parks and Recreation Department. After its recovery, it was returned to the memorial, where it stands as a symbol of the strength and resilience of the people of New York.

9/11 Memorial

Memorial Hall

Located in: 9/11 Museum

The Memorial Hall was built as a bridge between memories of the past and promises for the future. It hosts various artworks including a quote forged in the steel remnants of the World Trade Center saying “No Day Shall Erase You From the Memory of Time”, within a larger art installation of 2,983 blue mosaics representing each victim of 1993, and 9/11 attacks. 

Explore the 9/11 Museum

9/11 Memorial Museum

Exhibitions

The historical exhibits at the 9/11 Museum tell you the story of the 9/11 attacks and also take you through the events that led to it. The exhibits display items and mementos that were recovered from the site of the attacks and shed light on the first responders and also various other communities that were impacted by the attacks. 

9/11 museum

Collections

The 9/11 Museum collection holds  70,000+ artifacts to date, as a repository of evidence and accounts of the 9/11 and 1993 attacks. It holds the history of the events in the objects and accounts of the victims, first responders, survivors, and their relatives.

Explore 9/11 Memorial

9/11 Memorial Museum

9/11 Memorial Glade

The 9/11 Memorial Glade was built in honor of all those who died due to exposure to toxins in the aftermath of the attack, including first responders, volunteers, initial survivors, lower Manhattan residents, students, and workers. It includes a pathway, flanked by 6 stone monoliths, inlaid with steel from the World Trade Center remnants.

9/11 Memorial Museum

Twin Pools

The Memorial Twin Pools contain the largest man-made waterfalls in North America, with water cascading down to the voids that will never fill up, the pools are specially designed to reflect absence. The names of the victims are inscribed on bronze parapets edging the memorial pools. 

9/11 Memorial Museum

Names on the Memorial

The names of 2,983 people who died in the 1993 and 9/11 attacks are inscribed on bronze parapets at the 9/11 Memorial. The victims’ names were arranged by location and circumstance of death, as well as alongside their friends and colleagues. 

Plan Your Visit to the 9/11 Museum

Covid-19 Safety Measures
Timings
Getting There
Facilities
Store
Stay
Nearby
9/11 Memorial Museum
9/11 Memorial Museum
9/11 Memorial Museum
9/11 Memorial Museum

Toilets: There are wheelchair-accessible bathrooms available throughout the museum. 

Seating: There are benches available at the Concourse Lobby, Memorial Hall, Foundation Hall, Ramp, and within the exhibitions. 

Quiet Space: Reflecting on 9/11 Studio is a designated quiet space in the museum. You can ask one of the staff members to direct you. 

Wifi: There is free wifi available at the museum.

9/11 Memorial Museum
9/11 Memorial Museum

Mid-Range: Millennium Downtown New York City, Madison LES Hotel, DoubleTree by Hilton New York Downtown

Luxury: Four Seasons Hotel New York Downtown, Conrad New York Downtown, Casa Cipriani New York (Rooms & Suites)

9/11 Memorial Museum

Museum of Modern Art: Devoted exclusively to modern art, MoMA is one of the largest establishments for unconventional and contemporary artwork. 

Statue of Liberty: Take the ferry, and visit Liberty Island, to marvel at the history and beauty of Lady Liberty, and the Liberty Island Museum.

Empire State Building: The 102-storeyed marvel is one of the most popular landmarks of New York. Climb up to its observatory to get 360-degree panoramic views of New York City. 

Niagara Falls Cruises: Enjoy spectacular views of the majestic Niagara falls as you embark on a memorable cruise. Learn about its rich history and how it produces massive amounts of hydroelectricity.

Accessibility at the 9/11 Museum

Accessible Transportation
For the Physically Disabled
For the Hearing Impaired
For the Visually Impaired
9/11 Memorial Museum
9/11 Memorial Museum

Wheelchair Accessibility: There are several entrances to the Memorial, marked with the wheelchair symbol. All commonly used mobility devices are also permitted on the premises.  Visitors can also make use of the manual wheelchairs and wheeled walkers available free of charge at the reception. 

Navigation: Every level of the museum has accessible escalators and elevators, next to the stairs. All areas open to the public are wheelchair accessible. The Memorial pool parapets are designed so a seated or shorter person may have the same view of the Memorial voids, and can access the inscriptions.

Service Animals: Service animals are welcome on the premises.

Care Partners: Free admission is offered to a care partner, accompanying a differently abled individual. Request the ticket, after purchasing your ticket, by sending an email to the memorial office.

9/11 Memorial Museum

Assistive Listening System: Induction loop transmitters compatible with hearing aids and cochlear implants are installed wherever there is audio around the museum.

Captioning and Transcripts: Open captioning or transcripts are available for all the installations that feature audio. For videos, captions are on the screen. For simply audio, captions are provided nearby on a printed card, or monitor.

Sign Language Tour and Interpretation: An ASL video tour is available with audio guides, details of the events of 9/11, and personal accounts. The ASL devices are available at the Information Desk. ASL Interpretation is available free of cost with the guided tours, provided 2 weeks’ notice is given via email. 

Real-Time Captioning: Real-time captioning for events and programs are available with a 3-week notice.

9/11 Memorial Museum

Readers: Staff members are available throughout the museum to assist visitors in navigating the touch screen interactive exhibits. You can request for this service at the Information Desk.

Sighted Guides: Sighted guides are available to assist with the navigation of the Museum on advance notice.

Verbal Description Tours: Guided verbal description tours are available at the 9/11 Memorial Museum upon request with a 3-week notice.

Audio Description: The Audio Description tour included in the audio guide allows blind visitors to independently explore the Museum while listening to descriptive personal accounts, the history, and the events of 9/11. It is VoiceOver compatible with IOS devices, and the device is provided at the Information Desk.

NOTE: For all special requests that require notice, please send an email to access@911memorial.org.

Visitor Tips & Guidelines

  • You can either choose audio, guided, or self-guided tours, based on your needs.
  • Please carry a valid photo ID to avail reduced ticket pricing.
  • The Cafe and water fountains are currently closed, so please carry your own water. 
  • Visitors may place items of tribute only in designated areas aside from the Memorial Pool.
  • Please note that while there are no restrictions, the 9/11 Memorial Museum may not be appropriate for children below the age of 10.
  • Oversized bags are not allowed at the museum. All visitors and baggage are subject to security screening.
  • While personal photography is permitted, flash photography or professional photography is not permitted, unless otherwise authorized by the museum.
  • Re-entry within the premises after exit is not permitted. 
  • Smoking and consuming alcohol are not permitted throughout the Museum premises.
  • No four-legged animals other than service animals are allowed on the premises. 

Frequently Asked Questions About 9/11 Museum Tickets

Q. Where can I purchase 9/11 Museum tickets?

A. You can purchase 9/11 Museum tickets online.

Q. Are 9/11 Museum tickets available online?

A. Yes, the 9/11 Museum tickets are available for purchase online.

Q. Are there discounts available on 9/11 Museum tickets?

A. You can get discounted tickets for the 9/11 Museum when booking them online.

Q. What is the cancellation policy on my 9/11 Museum tickets?

A. You can cancel your 9/11 Museum tickets up to 24 hours before the experience and get a full refund.

Q. Does the 9/11 Museum have skip-the-line tickets?

A. Yes, there are 9/11 Museum skip-the-line tickets available online.

Q. Does the 9/11 Museum have guided tours?

A. Yes, there are 9/11 Museum guided tour tickets available online.

Q. What is the best way to buy 9/11 Museum tickets?

A. It is best to book 9/11 Museum tickets online for discounts, and convenience.

Q. What is the price of 9/11 Museum tickets?

A. Tickets for the 9/11 Museum experience cost upwards of $30.

Q. Is it worth visiting the 9/11 Museum and Memorial?

A. The 9/11 Memorial Museum commemorates the sacrifices that many people made during the events of the 9/11 attacks. The Museum is a tribute to everyone who lost their lives and also to the efforts and unity that people showed in rescuing the survivors. Visiting the 9/11 Memorial Museum allows you to connect with all the lost souls and take pride in the resilience of humanity.

Q. Where is the 9/11 Museum located?

A. The 9/11 Museum is located at 180 Greenwich Street, in Lower Manhattan, New York, United States. Find it on Maps.

Q. What are the 9/11 Museum opening hours?

A. The 9/11 Museum is open from Wednesdays to Mondays from 10 AM to 5 PM.

Q. What are the 9/11 Memorial opening hours?

A. The 9/11 Memorial is open every day from 9 AM to 8 PM.

Q. When is the best time to visit the 9/11 Museum?

A. The best time to visit the 9/11 Museum is early morning within an hour of its opening when crowds are lesser and you can take your time exploring the museum.

Q. Is the 9/11 Museum wheelchair accessible?

A. Yes, the 9/11 Museum is entirely wheelchair accessible. Standard manual wheelchairs and wheeled walkers are available free of charge for use in the museum and can also be reserved.

Q. Are audio guides available at the 9/11 Museum?

A. Yes, you can download the audio guide app at the 9/11 Museum and explore the place at your own pace.

Q. Does the 9/11 Museum have parking facilities?

A. While the 9/11 Museum does not provide parking and on-street parking is limited, the Battery Parking Garage and Harrison PATH station parking facilities are convenient paid parking options near the museum.

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