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9/11 Museum & Memorial Tickets
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Tickets to 9/11 Museum & Memorial
- Secure an insightful journey into the past with your ticket, unlocking the layers of the 9/11 Memorial & Museum.
- Get access to the poignant Historical Exhibition, narrating the chronicles of 9/11, Pentagon, and Flight 93.
- The Foundation Hall reveals an imposing last column and the resilient slurry wall, tales of strength in adversity.
- Don't miss this chance to intimately connect with a day that reshaped history, each artifact telling a deeply personal story.
- Among the white oak trees, find the Survivor Tree; not just any tree but a symbol of hope that endured against all odds.
Inclusions
- 9/11 Memorial Museum timed entrance ticket
- Access to current exhibitions, Survivor Tree, and Memorial Glades
- $2 service charge for 9/11 Memorial and Museum
- There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
- Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
- Service animals are allowed at the Memorial.
- All visitors and baggage are subject to security screening, including any personal mobility devices.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
9/11 Ground Zero Guided Tour with Skip the Line Tickets
- A visit to Ground Zero is both emotional and inspiring as you listen to stories of heroism on the ground and the spirit of rebirth after 9/11.
- This walking tour will be led by a New Yorker with a personal connection to the events that unfolded on September 11th, 2001.
- You begin at St. Paul’s Chapel, one of the oldest churches in NYC (it dates back to 1766).
- Discover how the church served the community during 9/11 and how it survived the debris from the crashes that took place a mere block away.
- Follow your guide to the 9/11 Memorial and learn about the symbolic places in the memorial plaza, including the Survivor Tree - a symbol of resilience, and Reflecting Absence, the largest man-made waterfalls on the continent.
- After this, your guide will prepare you for your visit to the 9/11 Museum.
- Your visit to the museum is self-guided, and you get a skip-the-line ticket.
- Inside, the museum displays artifacts and showcases first-person stories relating to 9/11.
- It is recommended that you spend a couple of hours in the museum, but you’re welcome to stay for as long as it’s open.
######Itinerary
- St. Paul's Chapel
- 9/11 Memorial
- 9/11 Museum
- Oculus
Inclusions
- Expert local tour guide
- Tour of Ground Zero
- Skip-the-line entry to the 9/11 Museum
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street
- This 3-in-1 experience ticket is a historical must for those wanting to tap into New York's beautiful and sometimes heartbreaking past.
- You'll be visiting three of NYC's most popular historical landmarks: Statue of Liberty, 9/11 Memorial & Wall Street.
- Start with the world-famous Wall Street, the renowned financial district of New York, and learn about the historical events that took place here.
- The 9/11 Memorial is a mere stone's throw away: you'll be heading to this attraction next! Pay your respects to the fallen victims here as you read the names of victims etched into the reflecting pools.
- Catch a ferry to Liberty Island with priority boarding: on your way, your guide will fill you in on the history of the island and Lady Liberty herself.
- Once you deboard, plug in your audio guide and gaze out into the horizon, with sights of lower Manhattan, Ellis Island, and Staten Island in front of you.
- This ticket also includes access to the Liberty Island Museum, so stick around if you please, and peruse through this universal symbol of liberty and democracy!
Inclusions
- Expert English-speaking tour guide
- Wall Street walking tour
- 9/11 Memorial tour
- Access to Statue of Liberty Museum & Ellis Island Museum
- Self-guided audio tour of Statue of Liberty & Ellis Island
- Hand-held audio guide (in 9 languages)
- Priority reserved access at the Battery Park ferry line
Exclusions
- Admission to the 9/11 Museum
- Gratuities
- Hotel transfers
- This tour is wheelchair accessible.
- A moderate amount of walking is involved. It is therefore recommended to wear comfortable footwear and clothing.
- Security is managed by the United States Park Police and visitors to the park are required to undergo airport-style security screening.
- Please avoid bringing any large items. Smaller items can be checked into lockers at Liberty Island. Large items will have to be left outside at the guest's own risk.
- This tour does not include admission to the 9/11 Museum.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Go City New York Explorer Pass: Choose 2 to 10 Attractions
- Grab the Go City New York Explorer Pass that gives you access to the top attractions in the city and save up to 43%.
- With this pass, save the hassle of buying individual tickets to the Empire State Building, the Edge Observation Deck, and the 9/11 Memorial and Museum which will cost you 28% more.
- The Top of the Rock Observatory, One World Observatory, Statue Of Liberty, Ellis Island Ferry, and the American Museum of Natural History are just some of the attractions included in your pass.
- Choose between a 2, 3, 4, 5, 6, 7, or 10-choice pass and tailor your itinerary to visit the attractions of your choice.
- What's more? Show your pass at the first attraction, and voila, it's activated! From then on, it's valid for 60 days.
Inclusions
- Choice of 2/3/4/5/6/7/10 of New York's top attractions
- Access to attractions: Empire State Building, Edge, One World Observatory & more
- Access to theme parks & rides: Luna Park at Coney Island, Deno's Wonder Wheel at Coney Island, LEGOLAND® Discovery Center New Jersey & more
- Access to outdoor activities: Central Park Full Day Bike Rental by Unlimited Biking, Liberty Super Express Cruise, Statue at Sunset Cruise & more
- Access to hop-on hop-off bus tours
- Access to food tours: Lower East Side Food and Culture Walking Tour, Greenwich Village at Night Walking Tour, Food On Foot Tours & more
- Get complete details here
- Certain attractions require prior bookings. For the complete list, please click here.
- You can only visit each attraction once with this pass.
- First, download the Go City App. Use your order confirmation number to add your pass to your phone. Once you visit your first attraction, your pass will be activated!
- Feeling old school? You can also print your pass at home using the link in your confirmation email. You can also show this version of your pass on your phone.
- Get access to pre-recorded commentary, suggested itineraries, a handy map, and more, available at your fingertips!
- Your pass is activated as soon as you visit your 1st attraction and is valid for 60 days before it runs out. The days needn't be consecutive.
- You can cancel these tickets up to 90 days before the experience begins and get a full refund.
- These tickets are valid for 24 months from the date of purchase.
Go City New York All-Inclusive Pass: 104 Attractions
- Get access to 104 attractions, museums, and sightseeing tours in New York with Go City's All-Inclusive Pass and save up to 50%.
- Forget about buying individual tickets to the Empire State Building, the Edge Observation Deck, and the 9/11 Memorial and Museum which will cost 28% more.
- The top attractions included in your pass are The Top of the Rock Observatory, One World Observatory, Statue Of Liberty and Ellis Island Ferry, and the American Museum of Natural History.
- Choose from a 1, 2, 3, 4, 5, 7, or 10-day digital pass and plan your itinerary to visit as many attractions as you can!
- Eliminate the hassle of standing in lines by showing your pass at the first attraction, and voila, it's activated! From then on, it's valid for the number of calendar days opted for.
Inclusions
- 1/2/3/4/5/7/10 days validity
- Access to attractions: Empire State Building, Edge, One World Observatory & more
- Access to theme parks & rides: Luna Park at Coney Island, Deno's Wonder Wheel at Coney Island, LEGOLAND® Discovery Center New Jersey & more
- Access to outdoor activities: Central Park Full Day Bike Rental by Unlimited Biking, Liberty Super Express Cruise, Statue at Sunset Cruise & more
- Access to hop-on hop-off bus tours
- Access to food tours: Lower East Side Food and Culture Walking Tour, Greenwich Village at Night Walking Tour, Food On Foot Tours & more
- Get complete details here
- Certain attractions require prior bookings. For the complete list, please click here.
- You can only visit each attraction once with this pass.
- First, download the Go City App. Use your order confirmation number to add your pass to your phone. Once you visit your first attraction, your pass will be activated!
- Feeling old school? You can also print your pass at home using the link in your confirmation email. You can also show this version of your pass on your phone.
- Get access to pre-recorded commentary, suggested itineraries, a handy map, and more, available at your fingertips!
- Your pass is activated as soon as you visit your 1st attraction and is valid for the number of calendar days (not 24-hour periods) chosen over 2 weeks. For example, if you select a 3-day pass and visit an attraction on Monday afternoon, your pass is valid for the remainder of Monday and the consecutive days opted for.
- You can cancel these tickets up to 90 days before the experience begins and get a full refund.
- These tickets are valid for 24 months from the date of purchase.
Top things to do in New York
Which 9/11 Museum ticket is best for you?
If you’re budget-conscious
Go for: Entry tickets
- Get timed entry to the 9/11 Museum with this ticket, along with access to all of the current exhibitions.
- Explore historical artifacts and memorials, the National September 11 Memorial, the Survivor Tree, & Memorial Glades.
Guide: Free downloadable audio guide
Recommended tours:
If you’re looking for an in-depth experience
Go for: Guided tours
- With tickets to a guided tour, not only do you get priority entrance access but you also get a complete lowdown on the museum’s history.
- Discover untold stories and explore the different highlights of the 9/11 Museum with an expert guide.
- This ticket also includes a 60-minute guided tour of the 9/11 Ground Zero.
Guide: Expert tour guide
Recommended tours:
If you want to explore beyond
Go for: Combo tickets
- Get a guided tour of New York City’s greatest landmarks - The Statue of Liberty, the 9/11 Memorial & Wall Street.
- Starting on Wall Street, explore the history of the location, then visit the 9/11 Memorial Museum for a guided tour.
- Catch the ferry to Liberty Island, and marvel at the beauty of the Statue of Liberty, and its history at the Liberty Island Museum.
Guide: Expert tour guide (only for the combo ticket)
Recommended tours:
Guided Tour of Statue of Liberty, 9/11 Memorial & Wall Street
Go City New York Explorer Pass: Choose 2 to 10 Attractions
Go City New York All-Inclusive Pass: 104 Attractions
Discounted tickets: Children between 7 to 17 and seniors above 65 get discounted tickets.
Cancellation policy: Cancel your tickets up to 24 hours before your visit for a full refund.
9/11 Memorial & Museum highlights
See all photos
What to see at the 9/11 Memorial & Museum?
Exhibits
The historical exhibits at the 9/11 Museum tell you the story of the 9/11 attacks and also take you through the events that led to it. The exhibits display items and mementos that were recovered from the site of the attacks and shed light on the first responders and also various other communities that were impacted by the attacks.
Explore the 9/11 Museum exhibits
Artifacts
The 9/11 Museum collection holds 70,000+ artifacts to date, as a repository of evidence and accounts of the 9/11 and 1993 attacks. It holds the history of the events in the objects and accounts of the victims, first responders, survivors, and their relatives.
Explore the 9/11 Museum artifactsPlan your visit to the 9/11 Memorial & Museum
Timings
Getting there
Facilities
Tips & guidelines
Store
Stay
9/11 Museum Opening Hours
Wednesday to Monday: 9 AM to 7 PM
9/11 Memorial Opening Hours
Daily: 8 AM to 8 PM
Duration of visit: 2 hours
9/11 Memorial & Museum opening hours
Address: 180 Greenwich St, New York, NY 10007, United States | Find on Maps
- Subway: Take the N, R, W, or E train lines to get to the museum.
Nearest stop: WTC Cortland - Bus: Bus numbers QM7, QM8, QM11, QM25, & M55 will get you to the attraction.
Nearest stop: Churchstreet/Fulton Street. - PATH: The PATH train goes directly to the World Trade Center terminal from multiple stops in New Jersey.
Nearest stop: World Trade Center - Car: The museum does not provide parking, but the Battery Parking Garage and Harrison PATH station parking facility are convenient parking options.
- Toilets: Restrooms are available throughout the museum.
- Seating: There are benches available at the Concourse Lobby, Memorial Hall, Foundation Hall, Ramp, and within the exhibitions.
- Quiet space: Reflecting on 9/11 Studio is a designated quiet space in the museum. You can ask one of the staff members to direct you.
- Wi-Fi: All guests can avail of free Wi-Fi inside the museum.
- Coatroom: All large bags, backpacks, & large umbrellas must be checked in. All bags are subject to security screening.
- You can either choose audio, guided, or self-guided tours, based on your needs.
- Please carry a valid photo ID to avail reduced ticket pricing.
- Visitors may place items of tribute only in designated areas aside from the Memorial Pool.
- Please note that while there are no restrictions, the 9/11 Memorial Museum may not be appropriate for children below the age of 10.
- While personal photography is permitted, flash photography or professional photography is not permitted, unless otherwise authorized by the museum.
- Re-entry within the premises after exit is not permitted.
- Smoking and consuming alcohol are not permitted throughout the museum's premises.
- No four-legged animals other than service animals are allowed on the premises.
There is a store within the 9/11 Museum that has merchandise like books, gifts, trinkets, accessories, jewelry, and much more. You can also browse through the online 9/11 Museum store with international shipping where you can buy any of these items to do your part in commemorating the souls lost in these attacks.
About the 9/11 Museum store
Budget: Holiday Inn Manhattan, U.S. Pacific Hotel, Radisson Hotel Wall Street, & 31 Street Broadway Hotel.
Mid-range: Millennium Downtown New York City, Madison LES Hotel, & DoubleTree by Hilton New York Downtown.
Luxury: Four Seasons Hotel New York Downtown, Conrad New York Downtown, & Casa Cipriani New York (Rooms & Suites).
Accessibility at the 9/11 Museum
Accessible transportation
For the physically disabled
For the hearing impaired
For the visually impaired
Most of the public transportation in lower Manhattan, including buses and trains, have wheelchair-accessible entrances. The following transports are accessible by wheelchair.
- NYC transit buses: M5, M9, and M20
- Train stations: Chambers Street 1, 2, 3 subway stations, WTC Cortlandt 1 subway station, Fulton Street A, C, J, Z, 2, 3, 5 subway station, and Brooklyn Bridge/City Hall 4, 5, 6 subway station.
The accessible pick-up/drop-off location for privately owned vehicles is at the intersection of Liberty Street and Trinity Place.
Ramp: There is a ramp that leads towards the overlook that can be easily navigated by staying on the right. Visitors can also use the elevator to reach the lower levels.
- Wheelchair accessibility: There are several entrances to the Memorial, marked with the wheelchair symbol. All commonly used mobility devices are also permitted on the premises. Visitors can also make use of the manual wheelchairs and wheeled walkers available free of charge at the reception.
- Navigation: Every level of the museum has accessible escalators and elevators, next to the stairs. All areas open to the public are wheelchair accessible. The Memorial pool parapets are designed so a seated or shorter person may have the same view of the Memorial voids, and can access the inscriptions.
- Service animals: Service animals are welcome on the premises.
- Care partners: Free admission is offered to a care partner, accompanying a differently abled individual. Request the ticket, after purchasing your ticket, by sending an email to the memorial office.
- Assistive Listening System: Induction loop transmitters compatible with hearing aids and cochlear implants are installed wherever there is audio around the museum.
- Captioning and transcripts: Open captioning or transcripts are available for all the installations that feature audio. For videos, captions are on the screen. For simply audio, captions are provided nearby on a printed card, or monitor.
- Sign language tour and interpretation: An ASL video tour is available with audio guides, details of the events of 9/11, and personal accounts. The ASL devices are available at the Information Desk. ASL Interpretation is available free of cost with the guided tours, provided 2 weeks’ notice is given via email.
- Real-time captioning: Real-time captioning for events and programs is available with a 3-week notice.
- Readers: Staff members are available throughout the museum to assist visitors in navigating the touch screen interactive exhibits. You can request this service at the Information Desk.
- Sighted guides: Sighted guides are available to assist with the navigation of the Museum on advance notice.
- Verbal description tours: Guided verbal description tours are available at the 9/11 Memorial Museum upon request with a 3-week notice.
- Audio description: The Audio Description tour included in the audio guide allows blind visitors to independently explore the Museum while listening to descriptive personal accounts, the history, and the events of 9/11. It is VoiceOver compatible with IOS devices, and the device is provided at the Information Desk.
NOTE: For all special requests that require notice, please send an email to access@911memorial.org.
Beyond the 9/11 Museum
Museum of Modern Art
Devoted exclusively to modern art, MoMA is one of the largest establishments for unconventional and contemporary artwork.
Statue of Liberty
Take the ferry, and visit Liberty Island, to marvel at the history and beauty of Lady Liberty, and the Liberty Island Museum.
Empire State Building
The 102-storeyed marvel is one of the most popular landmarks of New York. Climb up to its observatory to get 360-degree panoramic views of New York City.
Frequently asked questions about 9/11 Museum tickets
Where can I purchase 9/11 Museum tickets?
You can purchase 9/11 Museum tickets online.
Are 9/11 Museum tickets available online?
Yes, the 9/11 Museum tickets are available for purchase online.
Are there discounts available on 9/11 Museum tickets?
Children between 7 to 17 years and seniors above 65 get discounted ticket rates.
What is the cancellation policy on my 9/11 Museum tickets?
You can cancel your 9/11 Museum tickets up to 24 hours before the experience and get a full refund.
Does the 9/11 Museum have skip-the-line tickets?
Yes, 9/11 Museum skip-the-line tickets are available online. You can also choose a guided tour for priority access.
Does the 9/11 Museum have guided tours?
Yes, book a 9/11 Museum guided tour for a more in-depth experience.
What is the best way to buy 9/11 Museum tickets?
It is best to book 9/11 Museum tickets online for discounts and convenience.
What is the price of 9/11 Museum tickets?
Tickets for the 9/11 Museum experience are priced at $33 and above.
Is it worth visiting the 9/11 Museum and Memorial?
The 9/11 Memorial Museum commemorates the sacrifices that many people made during the events of the 9/11 attacks. The Museum is a tribute to everyone who lost their lives and also to the efforts and unity that people showed in rescuing the survivors. Visiting the 9/11 Memorial Museum allows you to connect with all the lost souls and take pride in the resilience of humanity.
Where is the 9/11 Museum located?
The 9/11 Museum is located at 180 Greenwich Street, in Lower Manhattan, New York, United States. Find it on Maps.
What are the 9/11 Museum opening hours?
The 9/11 Museum is open from Wednesdays to Mondays from 9 AM to 7 PM.
What are the 9/11 Memorial opening hours?
The 9/11 Memorial is open every day from 8 AM to 8 PM.
When is the best time to visit the 9/11 Museum?
The best time to visit the 9/11 Museum is early morning within an hour of its opening when crowds are lesser and you can take your time exploring the museum.
Is the 9/11 Museum wheelchair accessible?
Yes, the 9/11 Museum is entirely wheelchair accessible. Standard manual wheelchairs and wheeled walkers are available free of charge for use in the museum and can also be reserved.
Are audio guides available at the 9/11 Museum?
Yes, you can download the audio guide app at the 9/11 Museum and explore the place at your own pace.
Does the 9/11 Museum have parking facilities?
While the 9/11 Museum does not provide parking and on-street parking is limited, the Battery Parking Garage and Harrison PATH station parking facilities are convenient paid parking options near the museum.