A living memento for those who survived and the brave hearts who risked their lives for others, the 9/11 Memorial Museum is a must-visit when in New York. Stay on this page to find out everything you need to know about visiting the 9/11 Museum including timings, best time to visit, how to get there, & more!
Duration: 20 minutes
Closest station: Fulton Street
Lines A, C, 1, 2, and 3, will get you to Chambers Street, while lines A, C, J, Z, 2, 3, 4, and 5 stop at Fulton Street. You can also take trains 2 or 3 trains to Park Place, train E to the World Trade Center, and train R or 1 to Rector Street or Cortlandt Street.
Duration: 30 minutes
Closest station: World Trade Center terminal
If you're traveling from New Jersey, you can catch the PATH train to get to the 9/11 Museum. You can drive to the Harrison station in New Jersey, park your car there, and then catch the PATH train to the World Trade Center.
Duration: 25 minutes
Closest stop: Fulton Street
Bus numbers M20, M22, and M55 will get you to the 9/11 Museum & Memorial. The closest stations depending on where your starting point is, are at Broadway and Thames Street, Trinity Place and Rector Street, South End Avenue between Liberty Street and Albany Street, and Vesey Street between North End Avenue and West Street.
Duration: 15 - 20 minutes
To get to the 9/11 Museum by taxi, you can either hail a local cab or book an Uber or Lyft through your phone. If you're driving down, please note that parking near lower Manhattan is limited. The museum is approximately 6 miles away from the Empire State Building. You can either drive through Greenwich Village or take FDR Drive.
The 9/11 Memorial Museum doesn’t offer any parking facilities. However, many paid parking facilities are available nearby:
After a tiring day, take a break and grab a bite at the nearby restaurants of the 9/11 Memorial Museum.
Budget-friendly: Pod Brooklyn Hotel, Holiday Inn Manhattan-Financial District, Hotel Mimosa
Mid-range: Mr. C Seaport, The Standard, East Village, The Broome Hotel New York
Luxury: The New York EDITION, Crosby Street Hotel, Casa Cipriani New York
Accessible areas: There are several accessible entrances to the 9/11 Memorial identified by the wheelchair symbol. The single entrance to the 9/11 Museum is also accessible by wheelchair. All the floors of the museum have elevator access and there is also a ramp to head to the overlook.
Care partners: Free admission is available for a care partner for any individual with disabilities. You can request a free ticket for your care partner once you have purchased your own ticket by sending an email to firstname.lastname@example.org.
Wheelchairs: Manual wheelchairs are available for free upon request on a first-come-first-serve basis. You can ask one of the uniformed museum staff members for assistance. You can also reserve a wheelchair by sending an email to email@example.com.
Service animals: Service animals are welcome into the 9/11 Memorial Museum.
Toilets: All the public restrooms have wheelchair-accessible stalls.
Transcripts: Transcripts are available for both audio and video guides. For video guides, open captioning is provided in the video. For audio guides, there are captions provided on labels, transcripts, or monitors.
Assistive Listening System: The 9/11 Museum is equipped with induction loops that transmit audio signals directly to the hearing aid devices.
Descriptive audio guides: The audio guides available at the museum also include an audio description tour to allow visually impaired visitors to independently explore the exhibits through detailed descriptions.
American Sign Language: There is an American Sign Language video tour also available with their audio guides at the 9/11 Museum. You can ask for these devices at the information desk.
Readers: You can ask for a reader if you need to navigate through the touchscreen interactive exhibits. You can request assistance at the Information Desk and a staff member will escort you through the exhibit.
For each of the following requests, make sure to send an email to firstname.lastname@example.org to receive the necessary assistance.
Sign language interpretation: Sign language interpretation is available free of cost for guided tours and public programs. You will have to raise your request 2 weeks in advance. You can also request International or other sign language interpretations 3 weeks in advance. The museum will try its best to arrange for the same.
Verbal description guided tours: You can also avail a verbal description guided tour at the 9/11 Museum. You will have to place a request for this 3 weeks in advance.
Sighted guide: Sighted guides are available for visually impaired visitors upon advanced request.
Pay tribute to the heroic efforts of rescue and recovery workers through the Memorial Glade, a dedicated space honoring their selfless contributions, featuring a pathway symbolizing strength, endurance, and the resilience displayed in the face of adversity.
The Survivor Tree is a Callery pear tree that endured the destruction of 9/11. It was later nurtured back to health, serving as a living symbol of resilience, hope, and rebirth amid the devastation and loss experienced on that tragic day.
Reflect at the Twin Pools, the somber and contemplative memorials built upon the footprints of the original Twin Towers, where cascading waterfalls flow into reflecting pools, surrounded by the engraved names of the nearly 3,000 individuals who lost their lives in the attacks.
The 9/11 Memorial Museum is located at 180 Greenwich St, New York, NY 10006, United States (Find on Maps).
The 9/11 Museum is open from Wednesday to Monday between 9 AM and 7 PM.
The Memorial is open daily from 8 AM to 8 PM.
Yes, you can buy a 9/11 Museum ticket to visit the museum. You can also enter the museum for free on Mondays after 3 PM.
The museum was made to give a tribute to the approximately 3000 lives that were sacrificed here during the 9/11 and 1993 attacks. The museum signifies courage, sacrifice, and resilience.
You can visit the 9/11 Memorial free of cost on any day. You can get free access to the 9/11 Museum on Mondays after 3 PM.
You can easily book 9/11 Museum tickets online.
The entry ticket to the 9/11 Memorial Museum will cost you around $30. But you can also book guided tours, the price for which will depend on the type of ticket you pick.
The best time to visit the 9/11 Memorial Museum is early morning during the weekdays. This time of the day experiences fewer crowds as compared to the weekends.
The 9/11 Museum is open from Wednesdays to Mondays from 10 AM to 5 PM. The 9/11 Memorial is open every day from 9 AM to 8 PM. Get Detailed Opening Hours
Yes, you can definitely visit the 9/11 Memorial Museum as a group. You can also book guided tours to the 9/11 Museum as they usually occur in a group.
Yes, you can bring kids to the 9/11 Museum. However, it is not recommended due to the tragedy that happened here.
Yes, the 9/11 Memorial Museum is wheelchair friendly.
It takes around 2-4 hours to explore the entire 9/11 Memorial and Museum.
The 9/11 Museum pays respects to everyone whose lives were affected by this devastating terrorist attack. At this museum, you can hear first-person stories about how the attack affected thousands of people. There are also many artifacts and collections that allow you to put the pieces of this tragic incident together.