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Visit the 9/11 Memorial & Museum | Opening Hours, Location, Tips, & More
Contents
9/11 Museum TicketsPlan Your Visit
A living memento for those who survived and the brave hearts who risked their lives for others, the 9/11 Memorial Museum is a must-visit when in New York. Stay on this page to find out everything you need to know about visiting the 9/11 Museum including timings, best time to visit, how to get there, & more!
9/11 Memorial & Museum opening hours
Museum hours: Wednesday to Monday from 9 AM to 7 PM
Memorial hours: Every day from 8 AM to 8 PM
Closed: The museum is closed every Tuesday.
Last admission: 90 minutes before closing.
9/11 Museum opening hours9/11 Memorial & Museum location
Address: 180 Greenwich St, New York, NY 10006, United States | Find on Maps
The 9/11 Memorial & Museum resides within the archeological heart of the World Trade Center. Being one of the most impactful sites in New York, the 9/11 Memorial Museum is enveloped by various other places to visit.
Closest landmarks: The Madame Tussauds (272 m) and Grand Central Terminal (903 m)
Directions to 9/11 MuseumGetting to the 9/11 Memorial & Museum
By subway
Duration: 20 minutes
Closest station: Fulton Street
Lines A, C, 1, 2, and 3, will get you to Chambers Street, while lines A, C, J, Z, 2, 3, 4, and 5 stop at Fulton Street. You can also take trains 2 or 3 trains to Park Place, train E to the World Trade Center, and train R or 1 to Rector Street or Cortlandt Street.
By train
Duration: 30 minutes
Closest station: World Trade Center terminal
If you're traveling from New Jersey, you can catch the PATH train to get to the 9/11 Museum. You can drive to the Harrison station in New Jersey, park your car there, and then catch the PATH train to the World Trade Center.
By bus
Duration: 25 minutes
Closest stop: Fulton Street
Bus numbers M20, M22, and M55 will get you to the 9/11 Museum & Memorial. The closest stations depending on where your starting point is, are at Broadway and Thames Street, Trinity Place and Rector Street, South End Avenue between Liberty Street and Albany Street, and Vesey Street between North End Avenue and West Street.
By taxi/car
Duration: 15 - 20 minutes
To get to the 9/11 Museum by taxi, you can either hail a local cab or book an Uber or Lyft through your phone. If you're driving down, please note that parking near lower Manhattan is limited. The museum is approximately 6 miles away from the Empire State Building. You can either drive through Greenwich Village or take FDR Drive.
Parking facilities near the 9/11 Museum
The 9/11 Memorial Museum doesn’t offer any parking facilities. However, many paid parking facilities are available nearby:
- SP+ Parking: 5-minute walk from the 911 Memorial & Museum.
- 250 Vesey Street: 2-minute walk from the 911 Memorial & Museum.
- 10 Barclay Street Garage: 1-minute walk from the 911 Museum.
Know before you visit the 9/11 Museum
Facilities
Visiting with family
Rules & regulations
Dining
Shop
Stay
Nearby
- Information kiosk: There is an Information Desk available at the Museum Concourse Lobby at the 9/11 Museum.
- Audio guides: To explore the museum by yourself, you can avail of audio guides from the Information Desk.
- Restrooms: There are public washrooms available in Oculus at the 9/11 Museum.
- Gift shop: There is also a gift shop at the 9/11 Museum where you can find T-shirts, coins, and various other mementos from your visit.
- Oversized bags aren’t allowed inside the museum. Try to keep important items in two mid-sized bags instead of carrying an oversized one.
- Facilities including cafes and water fountains are non-serviceable, so carry some snacks for the kids.
- Carry enough drinking water, or you can buy it inside the museum.
- Restrooms are equipped with baby-changing facilities.
- Strollers are permitted inside the museum, however, the museum staff may ask you to fold your stroller in case it's too big or disrupts the exhibition spaces in any way.
- Photography: Personal photography is permitted inside the 9/11 Museum.
- Security: Security screening is mandatory for all visitors.
- Artworks: Do not touch any work in the museum.
- Smoking: Smoking is not allowed inside the 9/11 museum.
- Mobile phones: Put the mobile phone in silent mode while visiting the museum.
- Tribute items: Tribute items must not exceed 19 x 17 x 8 inches.
After a tiring day, take a break and grab a bite at the nearby restaurants of the 9/11 Memorial Museum.
- Dos Toros Taqueria: A Mexican cuisine restaurant serving dine-in and takeaway, Dos Toros Taqueria is known for its Californian-style tacos. The restaurant is just 0.5 miles away from the 9/11 Museum.
- DIG: An American restaurant offering seasonal fruits and vegetables. The place is just 0.5 miles away from the 9/11 Museum.
- Mezze on the River: Indulge in a delicious spread of Mediterranean cuisine as you overlook the Hudson River. This restaurant is just 0.8 miles away from the museum.
Visit the 9/11 Museum gift store to browse through a range of items to help commemorate your visit. You can also shop online if you're looking to shop from home.
The store is located on the concourse level, after you exit the museum's exhibits.
About the museum store
Budget-friendly: Pod Brooklyn Hotel, Holiday Inn Manhattan-Financial District, Hotel Mimosa
Mid-range: Mr. C Seaport, The Standard, East Village, The Broome Hotel New York
Luxury: The New York EDITION, Crosby Street Hotel, Casa Cipriani New York
Here are some other places you can visit near the 9/11 Memorial & Museum:
Empire State Building: Head to this iconic Art Deco skyscraper, offering observatory decks with stunning panoramic views of New York City.
Rockefeller Center: A massive entertainment with lots to do and see, the Rockefeller Center is a popular attraction among locals and tourists.
Museum of Modern Art: Visit this internationally renowned modern art museum, featuring an extensive collection of contemporary and modern artworks.
SUMMIT One Vanderbilt: This is New York's latest observation deck, where you can catch breathtaking views of the city from the top of the One Vanderbilt skyscraper.
Things to do in New YorkAccessibility measures at the 9/11 Museum
Entering the museum
Physical disabilities
Hearing impairments
Visual impairments
Services upon request
Accessible areas: There are several accessible entrances to the 9/11 Memorial identified by the wheelchair symbol. The single entrance to the 9/11 Museum is also accessible by wheelchair. All the floors of the museum have elevator access and there is also a ramp to head to the overlook.
Care partners: Free admission is available for a care partner for any individual with disabilities. You can request a free ticket for your care partner once you have purchased your own ticket by sending an email to access@911memorial.org.
Wheelchairs: Manual wheelchairs are available for free upon request on a first-come-first-serve basis. You can ask one of the uniformed museum staff members for assistance. You can also reserve a wheelchair by sending an email to access@911memorial.org.
Service animals: Service animals are welcome into the 9/11 Memorial Museum.
Toilets: All the public restrooms have wheelchair-accessible stalls.
Transcripts: Transcripts are available for both audio and video guides. For video guides, open captioning is provided in the video. For audio guides, there are captions provided on labels, transcripts, or monitors.
Assistive Listening System: The 9/11 Museum is equipped with induction loops that transmit audio signals directly to the hearing aid devices.
Descriptive audio guides: The audio guides available at the museum also include an audio description tour to allow visually impaired visitors to independently explore the exhibits through detailed descriptions.
American Sign Language: There is an American Sign Language video tour also available with their audio guides at the 9/11 Museum. You can ask for these devices at the information desk.
Readers: You can ask for a reader if you need to navigate through the touchscreen interactive exhibits. You can request assistance at the Information Desk and a staff member will escort you through the exhibit.
For each of the following requests, make sure to send an email to access@911memorial.org to receive the necessary assistance.
Sign language interpretation: Sign language interpretation is available free of cost for guided tours and public programs. You will have to raise your request 2 weeks in advance. You can also request International or other sign language interpretations 3 weeks in advance. The museum will try its best to arrange for the same.
Verbal description guided tours: You can also avail a verbal description guided tour at the 9/11 Museum. You will have to place a request for this 3 weeks in advance.
Sighted guide: Sighted guides are available for visually impaired visitors upon advanced request.
What to see at the 9/11 Memorial & Museum?
Exhibits
Explore a range of exhibitions that provide comprehensive insights into the historical context, personal stories, and the collective impact of 9/11, employing multimedia presentations and interactive displays to offer a profound understanding of the tragedy's significance.
Explore the 9/11 Museum exhibits
Artifacts
The museum houses a diverse collection of artifacts salvaged from the wreckage, including twisted steel beams, damaged vehicles, personal effects, and other remnants that serve as tangible reminders of the events of 9/11. These artifacts help in preserving the physical evidence of the day and its aftermath.
Discover the artifacts from 9/11
Memorial Glade
Pay tribute to the heroic efforts of rescue and recovery workers through the Memorial Glade, a dedicated space honoring their selfless contributions, featuring a pathway symbolizing strength, endurance, and the resilience displayed in the face of adversity.
Survivor Tree
The Survivor Tree is a Callery pear tree that endured the destruction of 9/11. It was later nurtured back to health, serving as a living symbol of resilience, hope, and rebirth amid the devastation and loss experienced on that tragic day.
Twin Pools
Reflect at the Twin Pools, the somber and contemplative memorials built upon the footprints of the original Twin Towers, where cascading waterfalls flow into reflecting pools, surrounded by the engraved names of the nearly 3,000 individuals who lost their lives in the attacks.
Special events
The museum hosts regular events including educational programs, talks, and commemorative ceremonies, offering opportunities for visitors to participate in meaningful discussions, reflections, and activities that honor the legacy of 9/11 and foster a spirit of remembrance and unity.
Events at the 9/11 MuseumBook 9/11 Museum tickets & tours
Frequently asked questions about visiting the 9/11 Memorial & Museum
Where is the 9/11 Memorial Museum?
The 9/11 Memorial Museum is located at 180 Greenwich St, New York, NY 10006, United States (Find on Maps).
What are the 9/11 Museum's opening hours?
The 9/11 Museum is open from Wednesday to Monday between 9 AM and 7 PM.
What are the 9/11 Memorial's opening hours?
The Memorial is open daily from 8 AM to 8 PM.
Can I visit the 9/11 Memorial Museum?
Yes, you can buy a 9/11 Museum ticket to visit the museum. You can also enter the museum for free on Mondays after 3 PM.
Why should I visit the 9/11 Memorial Museum?
The museum was made to give a tribute to the approximately 3000 lives that were sacrificed here during the 9/11 and 1993 attacks. The museum signifies courage, sacrifice, and resilience.
Can I visit the 9/11 Memorial Museum for free?
You can visit the 9/11 Memorial free of cost on any day. You can get free access to the 9/11 Museum on Mondays after 3 PM.
How do I book tickets to visit the 9/11 Memorial Museum?
You can easily book 9/11 Museum tickets online.
How much does it cost to visit the 9/11 Memorial Museum?
The entry ticket to the 9/11 Memorial Museum will cost you around $30. But you can also book guided tours, the price for which will depend on the type of ticket you pick.
What is the best time to visit the 9/11 Memorial Museum?
The best time to visit the 9/11 Memorial Museum is early morning during the weekdays. This time of the day experiences fewer crowds as compared to the weekends.
What are the 9/11 Memorial Museum opening hours?
The 9/11 Museum is open from Wednesdays to Mondays from 10 AM to 5 PM. The 9/11 Memorial is open every day from 9 AM to 8 PM. Get Detailed Opening Hours
Can I visit the 9/11 Memorial Museum in a group?
Yes, you can definitely visit the 9/11 Memorial Museum as a group. You can also book guided tours to the 9/11 Museum as they usually occur in a group.
Can I visit the 9/11 Memorial Museum with kids?
Yes, you can bring kids to the 9/11 Museum. However, it is not recommended due to the tragedy that happened here.
Is the 9/11 Memorial Museum wheelchair-friendly?
Yes, the 9/11 Memorial Museum is wheelchair friendly.
How long does it take to visit the 9/11 Memorial Museum?
It takes around 2-4 hours to explore the entire 9/11 Memorial and Museum.
Is it worth visiting the 9/11 Memorial Museum?
The 9/11 Museum pays respects to everyone whose lives were affected by this devastating terrorist attack. At this museum, you can hear first-person stories about how the attack affected thousands of people. There are also many artifacts and collections that allow you to put the pieces of this tragic incident together.
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