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Explore what’s inside the 9/11 Memorial and Museum

Step into the solemn corridors of the 9/11 Memorial and Museum, where the echoes of history and the weight of memory intertwine. Here, you'll encounter a powerful mosaic of 40,000 digital photos, over 74,000 artifacts, and emotions that commemorate one of the most significant moments in recent memory. The outdoor memorial, featuring twin reflecting pools, stands as a powerful symbol of loss and recovery.

What’s inside the 9/11 Memorial and Museum?

9/11 Memorial
9/11 Museum Inside
Survivor Tree at the 9/11 Memorial
Memorial Glade at the 9/11 Memorial
Exhibits at the 9/11 Museum
9/11 Museum Store

Visitor tips

  • The 9/11 Museum and Memorial is located in lower Manhattan. Parking in this area is very limited, so consider using public transportation or cabs for your visit.
  • Get your tickets ahead of time. Although the 9/11 Memorial itself is a public space and can be admired any time of the day, the 9/11 Museum requires more planning to visit if you don’t want to be denied entry, or wait in line to enter.
  • Each year, the 9/11 Memorial attracts more than six million visitors, while the museum hosts more than three million. To avoid crowds, consider visiting early in the morning or late in the afternoon.
  • Set aside about 2 hours for a complete visit. The museum is a place of reflection and learning, and you’ll want to give yourself enough time to fully experience the exhibits.
  • You can bring tribute items to the memorial. These items can be left at the memorial in honor of those who lost their lives.
  • The museum does not have any lockers for storage purposes. Avoid carrying heavy luggage during your visit.
  • The 9/11 Memorial and Museum can be a deeply emotional experience. Be prepared for this and consider whether it’s the right choice for all members of your party.



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9/11 Memorial & Museum Tickets
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Frequently asked questions about what’s inside the 9/11 Memorial and Museum

What is inside the 9/11 Museum and Memorial?

The 9/11 Museum and Memorial invites you to learn about the history of the 9/11 attacks and the 1993 World Trade Center bombing. The Museum’s dynamic blend of architecture, archaeology, and history creates an unforgettable encounter with the story of the attacks, their aftermath, and the people who experienced these events.

Can I take a tour inside the 9/11 Museum and Memorial?

Yes, the best way to experience the 9/11 Memorial & Museum is by going for a guided tour.

Do I need a ticket to go inside the 9/11 Museum and Memorial?

Yes, you must book a ticket to visit the museum. Entry to the memorial is free on all days.

What are some must-see highlights inside the 9/11 Museum and Memorial?

The Museum tells the story of 9/11 through artifacts, imagery, personal stories, and interactive technology. The 9/11 Memorial Museum’s permanent collection is an unparalleled repository consisting of material evidence, primary testimony, and historical records of response to February 26, 1993 and September 11, 2001.

Is going inside the 9/11 Museum and Memorial worth it?

Yes, the museum experience is worth it because it provides an unforgettable encounter with the story of the attacks, their aftermath, and the people who experienced these events.

What are the opening hours to go inside the 9/11 Museum and Memorial?

The Museum is currently open six days a week (closed Tuesdays) between 9 AM and 7 PM. Learn about the opening hours of the museum before your visit.

What can I see inside the 9/11 Museum and Memorial?

Inside the museum, you will find numerous exhibits, personal stories, and interactive technology that tell the story of 9/11.